Contact points in EU and EEA countries
Each EU country has at least one contact point for cross-border health care, which provides information about the health services of the country or region and using the services. Contact points provide information on their website and most of them serve customers also by email.
Austria
- Patient Mobility Contact Point of Austria (Opens in a new tab)
- E-mail: patientenmobilitaet(at)goeg.at
Belgium
- National Contact Point for Cross-Border Healthcare (Soins de santé transfrontaliers) (Opens in a new tab)
- E-mail: information(at)crossborderhealthcare.be
Bulgaria
- National Health Insurance Fund (Opens in a new tab)
- E-mail: crossbordercare(at)nhif.bg
Croatia
- National Contact Point (Croatian Health Insurance Fund) (Opens in a new tab)
- E-mail: ncp-croatia(at)hzzo.hr
Cyprus
- National Contact Point of Cyprus (Ministry of Health) (Opens in a new tab)
- E-mail: ncpcrossborderhealthcare(at)moh.gov.cy
Czech Republic
- Health Insurance Bureau (Kancelář zdravotního pojištění, KZP) (Opens in a new tab)
- E-mail: info(at)kancelarzp.cz
Denmark
- Danish National Coordinating Contact Point for Cross-Border Healthcare (Danish Patient Safety Authority) (Opens in a new tab)
- E-mail: stps(at)stps.dk
Estonia
- National Contact Point of Estonia (Eesti Tervisekassa) (Opens in a new tab)
- E-mail: info(at)tervisekassa.ee
Finland
Social Insurance Institution of Finland (Kela)
- EU-healthcare.fi
- E-mail: yhteyspiste(at)kela.fi
France
- France’s National Contact Point for Cross-Border Healthcare (CLEISS) (Opens in a new tab)
- E-mail: soinstransfrontaliers(at)cleiss.fr
Germany
- EU-patienten.de (Opens in a new tab)
- E-mail: info(at)eu-patienten.de
Greece
- National Contact Point of Greece (National Organization for the Provision of Health Services – EOPYY) (Opens in a new tab)
- E-mail: ncp_gr(at)eopyy.gov.gr
Hungary
- National Contact Point of Hungary (Ministry of Interior) (Opens in a new tab)
- E-mail: info(at)eubetegjog.hu
Iceland
- Icelandic Health Insurance (Sjúkratryggingar Íslands) (Opens in a new tab)
- E-mail: international(at)sjukra.is
Ireland
- Cross-Border Healthcare Directive Department (Opens in a new tab)
- E-mail: crossborderdirective(at)hse.ie
Italy
- National Contact Point of Italy (Ministero della Salute) (Opens in a new tab)
- E-mail: ncpitaly(at)sanita.it
Latvia
- Cross-Border Healthcare Contact Point (National Health Service) (Opens in a new tab)
- E-mail: nvd(at)vmnvd.gov.lv
Lithuania
- National Health Insurance Fund under the Ministry of Health (Opens in a new tab)
- E-mail (when you have questions about the Lithuanian health care system, prices of health care, reimbursements or medicines): info(at)vlk.lt
- E-mail (when you have questions about the patient rights or licensed health care service providers): contact.point(at)vaspvt.gov.lt
Luxembourg
- Médiateur Santé (Opens in a new tab)
- E-mail: info(at)mediateursante.lu
Malta
- Cross Border Health Care in Malta (Ministry of Health) (Opens in a new tab)
- E-mail: crossborderhealth(at)gov.mt
Netherlands
Norway
- Norwegian National Contact Point (Helsenorge) (Opens in a new tab)
- E-mail: servicesenteret(at)helfo.no
Poland
- National Contact Point for Cross-Border Healthcare (National Health Fund) (Opens in a new tab)
- E-mail: ca17(at)nfz.gov.pl
Portugal
- National Contact Point of Portugal (Opens in a new tab)
- E-post: diretiva.pcn(at)acss.min-saude.pt
Romania
- National Contact Point of Romania (National Health Insurance House) (Opens in a new tab)
- E-mail: pnc(at)casan.ro
Slovakia
- National Contact Point of Slovakia (Healthcare Surveillance Authority) (Opens in a new tab)
- E-mail: nkm(at)udzs-sk.sk
Slovenia
- National Contact Point for Cross-Border Healthcare (Health Insurance Institute of Slovenia, HIIS) (Opens in a new tab)
- E-mail: nkt@zzzs.si
Spain
- Cross-Border Healthcare in Spain (Ministerio de Sanidad) (Opens in a new tab)
- E-mail: oiac(at)msssi.es
Sweden
For Swedish insured persons seeking healthcare in the EU:
- Försäkringskassan (Opens in a new tab)
- Customer service telephone number +46 771 524 524
- kundcenter(at)forsakringskassan.se or huvudkontoret(at)forsakringskassan.se
For EU citizens intending to use Swedish healthcare:
- Socialstyrelsen (Opens in a new tab)
- Customer service telephone number +46 75 247 30 00
- E-mail: socialstyrelsen(at)socialstyrelsen.se
United Kingdom